Support
When you purchase software from Digital Instinct you are able to design a method of support that suits you. At the time of purchase you can negotiate a support contract. Digital Instinct offers support in a number of ways. Some of these are:
- User training;
- Management consultancy;
- Telephone and email assistance;
- Downloads – Manuals, Training Guides, software updates, service packs and patches; and
- Product upgrades.
After-sales service and support is important to us. We want you to be happy with the software, so if you think you may require assistance with a difficulty or just need some encouragement and a point in the right direction we can provide a level of support for you.
We have staff on hand who respond to customer enquiries on a day to day basis. Contact our support team can be made via email or telephone during office hours. Support is available 9am – 5pm (local time) on normal business days. All of our contact details can be found on the Contact page.
Digital Instinct is a dynamic Australian software development company that has developed world class software solutions for labour and workforce management. Established in 1998 we now have over 300 clients around Australia and internationally.